New phone number to report or enquire about power cuts

105 is a new free telephone number that people in England, Scotland and Wales can call to report or get information about power cuts in their area. It will put people straight through to their local network operator. The public can also call 105 if they spot damage to electricity power lines and substations that could put themselves, or someone else, in danger. If there is a serious immediate risk, people should call the emergency services too by dialling 999.

You can call 105 no matter who you choose to buy electricity from. To find out who your network operator is, visit

https://www.powercut105.com/

Southern Electric Priority Support Service (Nov 2015)
SSE have advised that they provide an emergency support service for individuals or areas where there are special needs, in the event of a significant power cut. They can provide additional help if you have particular medical needs at home and are dependent on electricity.

Examples are where you :

  • Rely on kidney dialysis equipment
  • Are recovering from a major operation
  • Have a very young baby in the family
  • Are blind or partially sighted
  • Have special communication needs

They have an explanatory leaflet or more information can be obtained from their website https://www.ssen.co.uk/CustomerInformationLeaflets/

Contact numbers are:- freephone 0800 294 3259; mobile 0345 072 1900; textphone 0800 316 5457.

If you have need of their services, or know someone else who does, please do not hesitate to contact SSE direct.

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